Terms & Conditions
Please read these terms carefully before using our services
Effective Date
These Terms and Conditions are effective as of January 1, 2024, and govern your use of Cleanzon's home cleaning services.
Payment Terms
Payment Methods: We accept cash, UPI, bank transfers, and digital payments.
Payment Schedule: Payment is due upon completion of services unless prior arrangements have been made.
Cancellation Policy: Cancellations must be made at least 24 hours in advance to avoid charges.
Refund Policy: Full refunds are available if you're not satisfied with our service within 24 hours of completion.
Service Terms
Service Scope: Our services include deep cleaning, regular maintenance cleaning, carpet cleaning, and specialized cleaning as agreed upon.
Access Requirements: Clients must provide reasonable access to the premises during scheduled service times.
Service Standards: We guarantee professional service using eco-friendly products and trained personnel.
Rescheduling: Services may be rescheduled due to weather conditions or unforeseen circumstances with advance notice.
Liability & Insurance
Insurance Coverage: Cleanzon carries comprehensive liability insurance to protect both our clients and our team.
Damage Policy: Any damage caused by our negligence will be promptly addressed and compensated as per our insurance policy.
Client Responsibilities: Clients are responsible for securing valuable items and informing us of any special cleaning requirements.
Limitation of Liability: Our liability is limited to the cost of the specific service provided.
Additional Terms
Privacy: We respect your privacy and handle all personal information according to our Privacy Policy.
Modifications: These terms may be updated periodically. Clients will be notified of significant changes.
Governing Law: These terms are governed by the laws of Maharashtra, India.
Contact: For questions about these terms, contact us at contact@cleanzon.co.in or +91 9021129946.
